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Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (2nd Edition)

Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein

No image Price: $26.39  

Publisher: Wharton School Publishing
Hardcover: 432 pages
Language: English
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The Definitive Guide to the New State-of-the-Art in Marketing Metrics   Marketing Metrics, Second Edition, is the definitive guide to today’s most valuable marketing metrics... More

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No B.S. Marketing to the Affluent: The No Holds Barred, Kick Butt, Take No Prisoners Guide to Getting Really Rich

Dan Kennedy

No image Price: $12.21  

Publisher: Entrepreneur Press
Hardcover: 304 pages
Language: English
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FREE-Audio CD INSIDE PLUS Voucher for FREE Webinars, Tele-Seminar and Newsletters “Follow the money!” Here it is: no warm 'n fuzzies-just hard-core strategies from real world trenches…for successfully repositioning your business, products, services and yourself to attract customers or clients for whom price is NOT a determining factor in their purchasing... More

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Chief Culture Officer: How to Create a Living, Breathing Corporation

Grant McCracken

No image Price: $17.79  

Publisher: Basic Books
Hardcover: 272 pages
Language: English
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Levi-Strauss, the jeans and apparel maker, missed out on the hip-hop trend... More

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Putting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR

Brian Solis, Deirdre Breakenridge

No image Price: $17.81  

Publisher: FT Press
Hardcover: 352 pages
Language: English
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“There will be two kinds of PR professionals in the future: those who read this book and get with the program, and the unemployed... More

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Consumer Behavior with DDB LifeStyle Study Data Disk (Consumer Behavior: Building Marketing Strategy)

Delbert Hawkins, David Mothersbaugh

No image Price: $147.88  

Publisher: McGraw-Hill/Irwin
Hardcover: 778 pages
Language: English
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This book is a strategic look at consumer behavior in order to guide successful marketing activities... More

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Brand Sense: Sensory Secrets Behind the Stuff We Buy

Martin Lindstrom

No image Price: $10.20  

Publisher: Free Press
Hardcover: 175 pages
Language: English
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Did you know that the gratifying smell that accompanies the purchase of a new automobile actually comes from a factory-installed aerosol can containing "new car" aroma? Or that Kellogg's trademarked "crunch" is generated in sound laboratories? Or that the distinctive click of a just-opened jar of Nescafé freeze-dried coffee, as well as the aroma of the crystals, has been developed in factories over the past decades? Or that many adolescents recognize a pair of Abercrombie & Fitch jeans not by their look or cut but by their fragrance?In perhaps the most creative and authoritative book on how our senses affect our everyday purchasing decisions, global branding guru Martin Lindstrom reveals how the world's most successful companies and products integrate touch, taste, smell, sight, and sound with startling and sometimes even shocking results... More

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How Customers Think: Essential Insights into the Mind of the Market

Gerald Zaltman

No image Price: $21.75  

Publisher: Harvard Business Press
Hardcover: 323 pages
Language: English
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A New Approach to Understanding How-and Why-Customers Buy Despite the resources spent on market research, nearly 80 percent of new offerings fail... More

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Why We Buy: The Science Of Shopping

Paco Underhill

No image Price:  

Publisher: Simon & Schuster
Hardcover: 256 pages
Language: English
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Is there a method to our madness when it comes to shopping? Hailed by the San Francisco Chronicle as "a Sherlock Holmes for retailers," author and research company CEO Paco Underhill answers with a definitive "yes" in this witty, eye-opening report on our ever-evolving consumer culture... More

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"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

Jeanne Bliss

No image Price: $8.95  

Publisher: Apple decided with clarity of purpose to make their stores easy to hang out in, despite the extra cost.

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Hardcover: Netflix decided to say "sorry" before most customers even realized there was a delay in shipping dvds.

The common denominator, explains Bliss, is that beloved companies consistently find ways to weave their humanity into their business decisions. They never lose sight of the people affected by everything they do. Their reward: an army of cheerleaders and volunteer publicists who tell everyone they know over the internet and urge friends and colleagues to try these companies, with statements such as, "I'd marry them if I could," and "I love you more than my dog!"

If you're ready to join this elite group, Bliss's advice and case studies can help you drive growth and profit in any economy. pages

Language: English
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"believe in this book!"-from the Foreword by Colleen Barrett, president emeritus, Southwest Airlines What makes the difference between having customers who like you and customers who love you? Lots of businesses are respected, but only an elite few have passionate, loyal, vocal fans... More

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Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

Gerald Zaltman, Lindsay H. Zaltman

No image Price:  

Publisher: Harvard Business School Press
Hardcover: 256 pages
Language: English
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Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings... More

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Wired to Care: How Companies Prosper When They Create Widespread Empathy

Dev Patnaik

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Publisher: FT Press
Hardcover: 272 pages
Language: English
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Praise for Wired to Care   “Wired to Care will convince you that businesses succeed with their hearts as much as their heads... More

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Strategic Market Research: A Guide to Conducting Research that Drives Businesses

Anne Beall

No image Price: $10.36  

Publisher: IUniverse
Hardcover: 96 pages
Language: English
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What determines whether market research makes a difference for an organization? The difference is the approach... More

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Emotional Branding: The New Paradigm for Connecting Brands to People, Updated and Revised Edition

Marc Gobe

No image Price: $13.57  

Publisher: Allworth Press
Hardcover: 352 pages
Language: English
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Emotional Branding is the best selling revolutionary business book that has created a movement in branding circles by shifting the focus from products to people... More

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Born to Buy: The Commercialized Child and the New Consumer Culture

Juliet B. Schor

No image Price: $10.88  

Publisher: Scribner
Hardcover: 304 pages
Language: English
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Marketing targeted at kids is virtually everywhere -- in classrooms and textbooks, on the Internet, even at Girl Scout meetings, slumber parties, and the playground... More

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Marketing Research Essentials, with SPSS

Carl McDaniel Jr., Roger Gates

No image Price: $162.50  

Publisher: Wiley
Hardcover: 544 pages
Language: English
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*Real-World Orientation... More

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Can't Buy My Love: How Advertising Changes the Way We Think and Feel

Jean Kilbourne

No image Price: $10.88  

Publisher: Free Press
Hardcover: 368 pages
Language: English
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"When was the last time you felt this comfortable in a relationship?" -- An ad for sneakers "You can love it without getting your heart broken... More

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